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Be Clear In Your Expectations
Communicate!
Train, Train, Train Your New Employees
ABR…Always Be Recruiting
Be a Labor Law Expert
Let Your Employees Know You Appreciate Them
Keep The Line Of Communication Open To Multiple People
Cultivate Creativity!
Employees Who Do Not Buy-In to Your Vision May Need To Go
The Employee Handbook Comes First
Micromanagers - The Great Destructors
Encourage Your Strong Managers: Give Them Real Authority
Spend Time On Your Hiring Process
Your First Important Decision: How Do I Structure My Company?
Leverage Your Future Growth
Data Protection is Vital
Don’t Reinvent The Wheel
Move On (But Don’t Quit) After Failure
Be a Little Risky
Outsource When You Can
Find A Board Of Directors; No Matter How Small You Are
“Begin with the End in Mind”—Stephen Covey
The Prescription May Be Subscriptions
Local Associations and Networking Groups—Great Sources for New Prospects
If a Customer Complains - Just Fix It
Answering The Phone: Simple, But Important
Do Not Under Promise, But Over Deliver
Ask Your Customers What They Think Of You
Tell Your Bad Customers – You Are Fired
Show You Care By Anticipating Needs
Video Conferencing: A Potential Huge Savings
Show Your Customers They Can Rely on You
Relying Too Heavily On Your Largest Customer(s) Is Risky
Get To Know Your Competition. They May Teach You A Thing or Two
Treat Everyone Like A Customer… Because They Might Be One Day.
Show Your Customers Some Love
Do Not Be Afraid To Adapt To Change
Before You “Bag the Elephant,” Be Sure You Can Deliver
The Lifeblood of Your Business: Maintain Your Equipment!
All Riches Have Limits; Be Frugal
Industry Trade Organization Benchmarks—A True Value Add
Do Not Dodge the Tax Man
The Dangers of Over-Expanding
Insurance: How Much is Enough?
Cash is King
Get to Know Your Numbers
Your Accounts Receivable – It is Your Money, Not Your Customer’s
Don’t Jump into Something New Without a Budget and Forecast
Moving Your Office? Plan, Budget, Then Implement
Improve Your Processes and Reduce the Waste